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Overview
This workshop will help organizations to understand the process for determining your services. In addition, an initial map of services is determined as a foundation for ongoing service discovery.

For the full course outline, view the workshop PDF using the link above.

Class Size and Duration
No limit on number of attendees; typically 10 or less participants make for an ideal size regarding interactive nature of the half-day session.

Topics Covered
Customer Current State
The Service Discovery Process
Rapid Portfolio Analysis
Creating a Plan

More Information

For more information about this course, please submit an inquiry and we will contact you to discuss your needs.

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